Chuze Fitness

Chuze Fitness in Jacksonville offers a comprehensive, well-equipped gym experience with a focus on inclusivity and value. The facility is consistently described as exceptionally clean, well-maintained, and featuring a wide variety of modern equipment, including free weights, cardio machines, and a turf area. The layout is noted as logical and spacious, preventing a crowded feel. Gym members frequently highlight the motivating and positive atmosphere, free from ego, which is complemented by amenities like a cardio cinema and 24/7 access. The staff receives significant praise for being friendly, knowledgeable, and genuinely supportive, with specific commendations for team members like Brian, Jason, Ross, Mason, and Nelle for their helpfulness and customer service. Group fitness classes, hot yoga, and team training are available, and personal trainers are noted as friendly and knowledgeable.

However, experiences with customer service and billing are inconsistent. Some members report issues with refunds, unauthorized charges, and encounters with rude front desk staff. Management communication, particularly regarding billing disputes, is cited as a point of frustration. Additionally, the television programming, specifically the airing of Fox News on multiple screens, has been a point of contention for some members, affecting their comfort and loyalty. The gym's motto, "Less Attitude. More Fitness," is reflected in the generally positive and motivating environment appreciated by many members, though the value perception is mixed, with some finding it overpriced.