Chuze Fitness
📍 8396 Merchants Way, Jacksonville, Florida, 32222
Pricing
| Service | Price |
|---|---|
| Membership | Basic: $20.99/month, Premium: $34.99/month, More: $40.99/month, Chuze Max: $54.99/month. 12-month commitment options: Basic $15.99/month, Premium $29.99/month, More $35.99/month, Chuze Max $49.99/month. All plans include $0.17 enrollment fee and $59.99 annual fee. |
| Membership tiers: Basic $20.99/month, Premium $34.99/month, More $40.99/month, Chuze Max $54.99/month. 12-month commitment options available at lower rates: Basic $15.99/month, Premium $29.99/month, More $35.99/month, Chuze Max $49.99/month. All plans include $0.17 enrollment fee and $59.99 annual fee. Free 7-day trial available. | |
What Visitors Say
What Visitors Liked
What Visitors Noted
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View all Jacksonville venues →Chuze Fitness in Jacksonville offers a comprehensive, well-equipped gym experience with a focus on inclusivity and value. The facility is consistently described as exceptionally clean, well-maintained, and featuring a wide variety of modern equipment, including free weights, cardio machines, and a turf area. The layout is noted as logical and spacious, preventing a crowded feel. Gym members frequently highlight the motivating and positive atmosphere, free from ego, which is complemented by amenities like a cardio cinema and 24/7 access. The staff receives significant praise for being friendly, knowledgeable, and genuinely supportive, with specific commendations for team members like Brian, Jason, Ross, Mason, and Nelle for their helpfulness and customer service. Group fitness classes, hot yoga, and team training are available, and personal trainers are noted as friendly and knowledgeable. However, experiences with customer service and billing are inconsistent. Some members report issues with refunds, unauthorized charges, and encounters with rude front desk staff. Management communication, particularly regarding billing disputes, is cited as a point of frustration. Additionally, the television programming, specifically the airing of Fox News on multiple screens, has been a point of contention for some members, affecting their comfort and loyalty. The gym's motto, "Less Attitude. More Fitness," is reflected in the generally positive and motivating environment appreciated by many members, though the value perception is mixed, with some finding it overpriced.
What Reviewers Love
- The facility is consistently praised for being extremely clean, well-maintained, and featuring a wide variety of modern equipment.
- Specific staff members, including Brian, Jason, Nelle, Ross, and Mason, are frequently highlighted for their exceptional customer service and support.
- The gym offers 24/7 access, which is a highly appreciated amenity for many members.
Amenities
Frequently Asked Questions
What is the atmosphere like at this gym?
Gym members describe a motivating, positive, and clean atmosphere with great music and a layout that avoids a crowded feeling.
Are there any issues with billing or membership management?
Some members have reported difficulties with refunds, unauthorized charges, and poor communication from management regarding billing disputes.
How is the staff and customer service?
Feedback is mixed. Many members praise specific staff members for being exceptionally helpful and friendly, while others have encountered rude front desk personnel and poor customer service regarding billing issues.
