Pool & Spa Depot
📍 1307 Buford St NW, Huntsville, Alabama, 35801
What Visitors Say
What Visitors Liked
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View all Huntsville venues →Pool & Spa Depot provides a comprehensive wellness and outdoor living experience, with a particular focus on personal sauna and cold plunge installations. Guests specifically mention acquiring incredible saunas and cold plunges for home use, highlighting the company's expertise in these recovery-focused wellness products. The venue offers a wide selection of these items, allowing spa-goers to create dedicated recovery spaces. This focus on home wellness complements their broader range, which includes hot tubs, swim spas, and full swimming pools, all designed to transform outdoor areas into gathering spaces for families and friends. The spa is distinguished by its exceptionally knowledgeable and patient staff, with multiple guests praising team members like Kenny, Matt, and Jason for their expertise and non-pushy sales approach. The team provides excellent customer service from initial consultation through installation, with staff always available to answer questions. Guests appreciate the ability to test products, such as wet-testing hot tubs in the store to evaluate different jet packs. The installation process is noted for being smooth and accommodating, with crews even involving family members. With locations across the Southeastern US, the company positions itself as a leading provider, offering various price points and specials on everything from inground and above-ground pools to patio furniture, ensuring guests find the right products for their needs.
What Reviewers Love
- Staff members like Kenny and Matt are consistently highlighted for being knowledgeable, patient, and providing exceptional customer service.
- The company offers a wide selection of wellness and outdoor products, including saunas and cold plunges, with good pricing and specials.
- The installation and after-sales service is highly regarded, with teams making the process easy and being responsive to questions.
Amenities
Frequently Asked Questions
Can I test products before purchasing?
Yes, the spa allows product testing. Guests have mentioned bringing swimsuits to wet-test hot tubs in the store to evaluate different features.
Does the company handle installation?
Yes, the spa provides a full installation service. Guests report that the installation team is great, explains the process thoroughly, and provides excellent follow-up support.
Is the sales staff knowledgeable about wellness products like saunas?
Absolutely. Staff members are frequently praised for being very knowledgeable, patient, and informative, particularly regarding saunas, cold plunges, and hot tubs, without being pushy.
